Here is the clean, professional English translation of your Privacy Policy. I have integrated Retailanchor LTD and Retailanchor LLC into the text, polished the language to read naturally for an international audience, and preserved your layout structure so you can easily drop it straight into your website or Shopify policy settings.

Privacy Policy

Last Updated: May 19, 2026

Retailanchor operates this platform and website, including all information, content, features, tools, products, and related services, to provide you, as a client, with a personalized professional experience and services (hereinafter the "Services").

Our Services include digital marketing, custom template design, content creation, and web design. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, or make a purchase/transaction through our Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure practices described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or rendered unidentifiable. We may collect or process the following categories of personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

• Contact Information: Including your name, billing address, phone number, and email address.

• Financial Information: Including payment card details, bank account information necessary for transactions, transaction details, payment method, payment confirmation, and other secure payment details managed by our third-party payment processors.

• Account and Project Information: Including your username, preferences, settings, as well as the marketing or design elements and project details you share with us.

• Transaction Information: Including the digital services and subscriptions you view, order, or cancel, as well as your transaction and past project history.

• Your Communications with Us: Including information you include in your communications with us, such as when you send a support request or a modification instruction to customer service.

• Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage Information: Including information regarding your technical interaction with the Services, such as how and when you access or interact with them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from You: Including when you create an account, order a service, access or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically via the Services: Including from your device when you browse our websites, and through the use of cookies and similar tracking technologies.

• From Our Service Providers: Including when we use them to implement certain technologies and when they collect or process your personal information on our behalf (such as payment processors and project management tools).

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

• To Provide, Customize, and Improve the Services: We use your personal information to provide you with our marketing and web design services, notably to fulfill our contract with you, process your payments, handle your custom project orders, remember your preferences, send you notifications related to your account or deliverables, and manage your account effectively.

• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you promotional communications via email or SMS regarding our new design offers and digital tools, or showing you online advertisements based on your activities.

• Security and Fraud Prevention: We use your personal information to authenticate your account, offer a secure payment experience, and detect, investigate, or intervene in cases of fraudulent activity, circumvention, or malicious use of our website. You are responsible for maintaining the confidentiality of your account credentials. We highly recommend that you do not share your password or access details.

• To Communicate with You: We use your personal information to provide responsive customer support, answer your technical or design inquiries, deliver efficient services, and maintain our business relationship with you.

• Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, or to enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

• With Vendors and Other Third Parties: Who perform services on our behalf, such as IT management, secure payment processing, data analytics, customer service, and cloud storage.

• With Business and Marketing Partners: To provide you with marketing services and targeted advertisements. Our partners will use your information in accordance with their own privacy notices.

• Upon Your Instruction or Consent: When you direct us or otherwise consent to the disclosure of certain information to third parties, such as for the integration of third-party tools onto your website.

• Within Our Group of Companies: With our affiliates or associated corporate structures.

• In Connection with a Business Transaction: Such as a merger, restructuring, or to comply with any applicable legal obligation, as well as to protect or defend our rights and those of our users.

Third-Party Websites and Links

Our Services may provide links to websites or online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend reviewing their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of these third-party sites.

Children’s Data

The Services are strictly intended for a professional audience and digital entrepreneurs. They are not intended for use by children, and we do not knowingly collect any personal information from minors. If you are the parent or guardian of a child who has provided us with personal information, you may contact us to request its deletion.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send us may not be completely secure during transmission. We recommend using secure channels to communicate sensitive data to us.

The retention period for your personal information depends on various factors, such as the necessity of keeping the information to manage your account, provide you with web design and marketing Services, fulfill our accounting and legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information (particularly if you reside in the United Kingdom or the European Economic Area under the GDPR):

• Right of Access / Right to be Informed: You may have the right to request access to the personal information we hold about you.

• Right to Erasure (Deletion): You may have the right to request the deletion of your personal information.

• Right to Rectification: You may have the right to request the correction of inaccurate personal information.

• Right to Portability: You may have the right to receive a copy of your data or request its transfer to a third party.

• Objection and Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your information for certain purposes.

• Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise these rights, you can contact us at the details provided below. We will need to verify your identity before processing your requests to protect your data security.

International Transfers

Please note that we transfer, store, and process your personal information outside of your country of residence, notably to the United States and the United Kingdom where our legal corporate structures are established. If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy at any time, notably to reflect changes in our operational, legal, or regulatory practices. We will post the revised Privacy Policy on this website and update the "Last Updated" date.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, you can contact our data controller entities:

Retailanchor LLC

1345 Branson Ave APT 3B

Las Cruces, NM 88001

USA

Phone: +1 (505) 523-0114

Support & Privacy Email: contact@ithrill.net